Returns & Exchanges
At STALEKS PRO, we stand behind the precision and quality of our professional beauty tools. If you are not completely satisfied with your purchase, you may return or exchange unused items in their original packaging within 14 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and photos of the items you wish to return to receive a Return Authorization.
Prepare the Package
Securely pack the unused tools in their original professional packaging to ensure they are protected from damage during transit.
Ship the Items
Send the package to our distribution center using a tracked shipping method; please note that customers are responsible for return shipping costs unless the item is defective.
Quality Inspection & Refund
Once our technicians verify the tools are in original condition, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing